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Real Results

Case Study 3:

Management engaged us to return the company to profitability and to evaluate a proposed loan from a banker met at a cocktail party. We analyzed the proposal, found that the "loan" was a cleverly disguised takeover attempt and exposed it. Then we lowered the growing call center's overhead by 30% while increasing overall productivity; profits improved by 50%. No loan was necessary.

The Company

A Growing Call Center

The Problem

Although the call center was growing, it was profitless growth; increasing expenses were consuming all of the new revenues.

The Solution

After assessing the situation Goldberg proposed a number of changes, including:

A reorganization plan that removed two layers of noncontributing management and changed the reporting structures so that operating decisions were made in each functional area instead of by the President.
Designed and implemented a new sales compensation program based on gross profits rather than gross sales.
Introduced incentive compensation for both management and service employees.

The Result

The result: greatly improved productivity and a 30% decrease in expenses.

The bottom line: net profits improved by 50%.

Next Case Study >>

Case Study 1:
Converted 98 year-old job shop to production line, Iincreasing sales 20% and profits 40%. see story

Case Study 2:
Financing wasn't the answer. Cut breakeven point 40%; turned loss of 5% of sales into profit of 10%. see story

Case Study 3:
Exposed a takeover disguised as a loan. Then, cut expenses 30% and increased profits 50%. No loan required. see story

Case Study 4:
The real problem was different than management thought. We solved supplier and customer crises and sold a "worthless" company for $1.5 million. see story

Case Study 5:
Solved creditor problems; developed accurate cash planning and product costing; avoided expensive financing. see story

Case Study 6:
9/11 cut revenues and profits precipitously. We uncovered serious training and marketing problems; fixed the problems and achieved a turnaround in spite of them. see story

Case Study 7:
Combined two competing losers into a much larger and instantly profitable winner. see story

Case Study 8:
First, we found out what the market was looking for, then we told them we had it. Then we got 2000 inquiries, and the easiest sales ever. see story

William Goldberg & Company, Inc.
77 E. Andrews Drive - Suite 331
Atlanta, GA 30305
404-261-3652